Live ranking by how often ChatGPT, Perplexity & Google AI name each brand when buyers ask for the best help desk software. As buyers move to AI to choose, the brands at the top win the customer.
| # | Brand | AI mention share | |
| π₯ | Zendesk | 100% | |
| π₯ | Freshdesk | 100% | |
| π₯ | Kintone | 100% | |
| 4 | Chatplus | 40% | |
| 5 | Intercom | 40% | |
| 6 | γ΅γγΌγγγ° | 20% | |
| 7 | HubSpot | 20% | |
| 8 | Slack | 20% | |
| 9 | Microsoft Dynamics | 20% | |
| 10 | Backlog | 20% | |
| 11 | HubSpot Service Hub | 20% |