Live ranking by how often ChatGPT, Perplexity & Google AI name each brand when buyers ask for the best CRM software. As buyers move to AI to choose, the brands at the top win the customer.
| # | Brand | AI mention share | |
| 🥇 | Zoho CRM | 80% | |
| 🥈 | Salesforce | 60% | |
| 🥉 | Microsoft Dynamics 365 | 60% | |
| 4 | HubSpot | 40% | |
| 5 | kintone | 40% | |
| 6 | Pipedrive | 40% | |
| 7 | Monday.com CRM | 20% | |
| 8 | Notion CRM | 20% | |
| 9 | Cybozu | 20% | |
| 10 | HubSpot free tier | 20% | |
| 11 | Streak | 20% | |
| 12 | Freshsales | 20% | |
| 13 | Oracle CRM | 20% | |
| 14 | SAP C/4HANA | 20% | |
| 15 | Workday | 20% |