Live ranking by how often ChatGPT, Perplexity & Google AI name each brand when buyers ask for the best CRM software. As buyers move to AI to choose, the brands at the top win the customer.
| # | Brand | AI mention share | |
| 🥇 | Salesforce | 80% | |
| 🥈 | Microsoft Dynamics 365 | 80% | |
| 🥉 | kintone | 80% | |
| 4 | Oracle NetSuite | 60% | |
| 5 | HubSpot | 40% | |
| 6 | Zoho CRM | 40% | |
| 7 | SAP C/4HANA | 40% | |
| 8 | Cybozu | 20% | |
| 9 | Pipedrive | 20% | |
| 10 | Freshsales | 20% | |
| 11 | Workday | 20% |